Forget Me Not® Frequently Asked Questions
- How do I 'Master' a Question Series?
- Why can't I submit my answers?
- What are Modules
- How can I rate support articles?
- What does a Learning Pathway enrolment do?
- Do you need help?
- What is System Maintenance Mode
- How do I get my Certificate of Series Mastery?
- What happens if I don't get answers correct?
- What is a Series Preview?
- How can I find out when my Series expires?
- What happens when a Series shows Available in # hours?
- How to report an issue with a Learning Resource?
- How to email learning resources
- Why can't I hear sound from an audio or video clip?
- How to rate Learning Resources?
- Why can't I open a linked document?
- How can I find my sign in password?
- Why does YouTube always open in full screen mode in landscape orientation?
- Password reset email
- Why is my social login not working?
- Why are password reset emails being quarantined?
- How can I adjust or unsubscribe from notifications?
- Why do I receive notifications to do questions?
- Why are YouTube videos not playing?
- What is a Series new enrolment reminder email and why did I receive one?
- Why didn't I get any questions today?
- What happens when my Magic Link is corrupt?
- Why can't I see new Question Series?
- Why hasn't my email arrived in my inbox?
- How to view information about the Series?
Forget Me Not® Freestanding
- Login options for Forget Me Not® Freestanding
- How to register Face ID for Freestanding
- About Forget Me Not® Freestanding
- How to login to Freestanding using Face ID & PIN
- Forget Me Not® Freestanding Kiosk Installation Requirements
- Forget Me Not® Freestanding Kiosk Setup
- Where should I locate Forget Me Not® Freestanding Kiosk?
- Why won't my QR Code scan work?
- What happens to Freestanding if we change our WiFi network or password
- Why can't I login to Forget Me Not® Freestanding with my email and password
- What happens if I've lost or damaged the QR Code?
- What happens if I forgot my PIN Code with Face ID?
- Why does my login QR Code not scan?
- About Freestanding Feedback
- Why do I get QR Code Validation Failed on Freestanding
- About Freestanding Today's Questions Screen
- What are Freestanding activities?
- About Freestanding Activities
- Why won't Face ID validate my face
- How can I logout of Forget Me Not®Freestanding?
- About Freestanding Questions
- How can I check on question progress in Freestanding?
- How can I tell who is logged in to Forget Me Not® Freestanding?
- How do I answer questions in Forget Me Not® Freestanding?
- What notification are sent with Forget Me Not® Freestanding
- What is a suitable WiFi network for the kiosk device?
- How to login to Freestanding using a QR Code
- What's different about Forget Me Not® Freestanding Kiosk
- How often should I login to Forget Me Not® Freestanding?