Forget Me Not® Frequently Asked Questions
- How do I 'Master' a Question Series?
- Why can't I submit my answers?
- What are Modules
- How can I rate support articles?
- What does a Learning Pathway enrolment do?
- Do you need help?
- What is System Maintenance Mode
- How do I get my Certificate of Series Mastery?
- What happens if I don't get answers correct?
- What is a Series Preview?
- How can I find out when my Series expires?
- What happens when a Series shows Available in # hours?
- How to report an issue with a Learning Resource?
- How to email learning resources
- Why can't I hear sound from an audio or video clip?
- How to rate Learning Resources?
- Why can't I open a linked document?
- How can I find my sign in password?
- Why does YouTube always open in full screen mode in landscape orientation?
- Password reset email
- Why is my social login not working?
- Why are password reset emails being quarantined?
- How can I adjust or unsubscribe from notifications?
- Why do I receive notifications to do questions?
- Why are YouTube videos not playing?
- What is a Series new enrolment reminder email and why did I receive one?
- Why didn't I get any questions today?
- What happens when my Magic Link is corrupt?
- Why can't I see new Question Series?
- Why hasn't my email arrived in my inbox?
- How to view information about the Series?