How much download data is used when viewing a Question Series?

Markdown

View as Markdown

The best option is to connect to a Wi-Fi network where downloads are not counted, if you are using mobile data, download data will depend on the types of question series you do.

Use the following table as a guide to understand the data usage for a typical Question series with multimedia.

Question Series Low Resolution Device Medium Resolution Device High Resolution Device
8 questions with 4 videos and 4 audio clips 23 MB 26 MB 42 MB
12 questions with 6 videos and 6 audio clips 35 MB 39 MB 63 MB

What factors can affect the amount of data in a question series?

With Forget Me Not there are two types of Question Series:

  • Questions with no multimedia so almost no download data will be recorded
  • Question with multimedia such as images, audio clips, videos, weblinks and documents

Things that affect the amount of data downloaded are:

  • The number of questions in the Question Series with multimedia elements
  • The amount and types of multimedia in the Question Series
  • How often you view the questions or resources with videos and audio clips
  • The type of display your mobile device has; low, medium or high resolution display

To help with determining possible data usage on mobile networks some average values are provided for the types of multimedia used in a Question Series

Multimedia Type Approximate Size Notes
Low resolution Image* 20 kB - 80 kB Image size depends on complexity of the image and number of colours
Medium resolution image* 80 kB - 120 kB Image size depends on complexity of the image and number of colours
High resolution image* 120 kB - 500 kB Image size depends on complexity of the image and number of colours
1 minute of mp3 audio clip 500 kB - 1 MB audio file size depends on quality settings used with the audio
1 minute of mp4 video 3 MB - 4 MB Video file size depends on complexity of the video and quality settings used
1 page PDF document 200 kB - 400 kB PDF file size depends on the complexity of the content and compression settings used

* Images and documents are only downloaded once and then accessed locally from the mobile device for future views




Was this article helpful ?

Still need help?

Contact us

Forget Me Not® Learner App

Forget Me Not® Learner App

Watch a video to see how to personalise the appHow can I adjust the size of the text?How can I view questions that have been mastered?How can in-app sounds be disabled even with Silent Mode enabled?Why am I not getting question reminders on my iPhone?How can I watch a video again?Learner App My LearningLog in to Learner AppHow can I save the audio clip I just played?Login to Learner App with registered email and passwordLog in to Learner App with a social accountWhat can cause communications loss to the App?What happens if I get a new mobile device?Why has a Question Series disappeared from My Learning dashboard?Why do I get 'oops we've hit a snag - try again'Why are errors showing when accessing certain web app functions?How to sign-in on iPhone using an email that contains an apostrophe?How can I reset my password from the app?How much download data is used when viewing a Question Series?View Info - Learning ResourcesLearner App CertificatesCan I use the app on multiple phones at the same time?Learner App ResourcesAn Error has occurred when submitting questions in the mobile appLearner App forgot password optionsView Info - QuestionsSend Password Reset Link from Learner AppView Info - Series OverviewWhy am I not able to sign in to the app with my registered email?Personalise the Mobile App experienceSend a Magic Link from the Learner AppMagic Log in Link emailLearner App Communication SettingsSound EffectsHaptic FeedbackWhy isn't the App Install QR Code scan working?Learner App FMN AssistantHow to clear the App clear cache for Android phonesHow can I sign out from the Learner App?About Learning Resource DetailsLog in to Learner App with a work accountWhy am I not getting Push Notifications on my iPhone?How can I find the app version?Why is the typing indicator stuck?How do I uninstall the app?How to delete the App and clear cache for iPhoneLearner App Pathway OverviewHow can I adjust the size of an image?How do I update the app?About Learner App More FunctionsLearner App Set Question Delivery Notification TimeHow can I access Question Series across multiple mobile devices?