# How can I access Question Series across multiple mobile devices?

LEARN WHY THE FORGET ME NOT® MOBILE APP CAN ONLY BE INSTALLED ON ONE DEVICE AT A
TIME TO ENSURE EVERYTHING WORKS CORRECTLY

Only install the app
[https://support.forgetmenot.chat/install-the-app?hsLang=en] on one mobile
device at any one time to ensure messages reach the registered device. If you do
install on another device, then please uninstall the app from the previous
device [https://support.forgetmenot.chat/how-do-i-uninstall-the-app?hsLang=en].
This will ensure notifications are received on your new device.

 

✅ you won’t lose any Question Series status or settings as they are stored
outside of the app

 

✅ Got a new mobile device? Learn how easy it is to swap Forget Me Not over
[https://support.forgetmenot.chat/what-happens-if-i-get-a-new-mobile-device?hsLang=en]
to your new phone

 

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