# Learner App Communication Settings

LEARN HOW TO CHECK AND CHANGE YOUR NOTIFICATION OPTIONS, AND SET YOUR PREFERRED
DAYS AND TIMES TO GET QUESTIONS

Once you've signed in to Learner App
[https://support.forgetmenot.chat/log-in-to-learner-app?hsLang=en] you can
easily check your communication settings including notification options, days
and time to receive questions.

▶️ Go More, then select Question Communication.

Set your notification options for email or push. Adjust the days and time you
want to receive questions.

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Email notifications - when enabled, question reminders will be sent to the
registered email address.

✅ Email can't be disabled if push notifications is already disabled as at least
one communications method must be active.

Push notifications - when enabled, question reminders will be sent as push
notifications to the last registered mobile phone.

✅ Push can't be disabled if email notifications is already disabled as at least
one communications method must be active.

Web notifications - when enabled, question reminders will be sent as browser
notifications to the device with the logged in browser window

⚠️ Browser notifications are only displayed in the phone screen and can only be
enabled / disabled from Learner Web Communication Settings
[https://support.forgetmenot.chat/learner-web-communication-settings?hsLang=en]

Question Delivery - the default question delivery time is 10am Monday to Friday
with Saturday and Sunday as days off. You can change the defaults to question
delivery time
[https://support.forgetmenot.chat/how-can-i-unsubscribe-from-notifications?hsLang=en]
to the days and a time that works best for you

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⚠️ Email notifications turned on and not receiving email notifications? Take a
look at why hasn't my email arrived in my inbox?
[https://support.forgetmenot.chat/knowledge/why-hasnt-my-email-arrived-in-my-inbox?hsLang=en]


 

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