# Why are errors showing when accessing certain web app functions?

WEB APP ERRORS ARE SHOWN TO INDICATE THAT SERVICES ARE BEING BLOCKED BY COMPANY
INTERNET POLICIES

After signing in to the web app, errors may appear when accessing specific
functions, which can indicate that your companies internet policy has blocked
some of our 3rd-party services.


EXAMPLE ERROR MESSAGES

The following error messages can be displayed when accessing a specific function
if strict internet site blocking is active in your company.

Error message  App Function 

an error occurred loading chat  FMN Assistant 

an error has occurred  FMN Assistant / Settings 

Error displaying resources  Resources 

 

✅ Contact your Forget Me Not console administrator to raise a support ticket to
resolve this issue 

 

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