# Why is the app stuck on loading

THE TIMEOUT INDICATOR SHOWS THAT THE APP HAS A COMMUNICATION PROBLEM

Are you trying to open the app and just see the turning arrow indicator? If the
turning arrow indicator stays for a long time, then it can indicate there may be
communication problems.

✅ Take a look at communication troubleshooting
[https://support.forgetmenot.chat/what-things-can-cause-communications-loss?hsLang=en]
to resolve this problem

--------------------------------------------------------------------------------



--------------------------------------------------------------------------------

 

--------------------------------------------------------------------------------



--------------------------------------------------------------------------------