# What happens if I've lost or damaged the QR Code?

LEARN HOW TO REPLACE A LOST OR DAMAGED QR CODE WITH FORGET ME NOT® FREESTANDING

The QR Code provided to allow login to Forget Me Not® Freestanding is unique to
each user and so if it gets lost or damaged, and login is not possible, then you
can do the following:

 * Contact a site champion or manager to arrange a replacement
 * Contact FMN Support
   [https://support.forgetmenot.chat/how-to-contact-the-fmn-support-team?hsLang=en]
   to arrange a replacement

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