# Why do I get QR Code Validation Failed on Freestanding

LEARN WHY YOU MIGHT SEE QR CODE VALIDATION FAILED WHEN SCANNING A QR CODE AT
LOGIN

When trying to login 
[https://support.forgetmenot.chat/how-to-login-to-forget-me-not-freestanding?hsLang=en]to
Forget Me Not® Freestanding and the following error appears.



--------------------------------------------------------------------------------

This error is produced when your account has been deactivated by the console
admin.

If you believe your account should be active then please contact the Forget Me
Not® administrator for your organisation.

✅ If you don't know your Forget Me Not® administrator then please Contact FMN
Support
[https://support.forgetmenot.chat/how-to-contact-the-fmn-support-team?hsLang=en]
for assistance

 

--------------------------------------------------------------------------------



--------------------------------------------------------------------------------