# Why can't I see new Question Series?

NEW QUESTION SERIES WILL ONLY APPEAR IN THE APP ONCE YOU HAVE BEEN ENROLLED

If you have already signed in and have been using Forget Me Not for a while but
you are not seeing new series, there can be a number of reasons why.

 

Problem Issue

Suggested Resolution

You have not been enrolled into a new Series

 

 * Check with your Manager to ensure you have been invited to the Question
   Series

 * Check with your Manager to ensure invitation have been sent, it may be
   scheduled to start on a future date

 

You may have been invited under a different email address

 

 * Check with your Manager which email address you have been enrolled to the
   Question Series with (sometimes an email alias is used)

 

You might need to refresh the app

 

 * Open the app and go to the My Learning dashboard
   [https://support.forgetmenot.chat/my-learning-dashboard?hsLang=en], then
   swipe down to refresh the app

 

You may be experiencing internet connection issues

 

 * Try these troubleshooting suggestions
   [https://support.forgetmenot.chat/why-is-the-download-link-not-working?hsLang=en]

 

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