# How do I 'Master' a Question Series?

A QUESTION SERIES IS CLASSIFIED AS ‘MASTERED’ ONCE ALL QUESTIONS HAVE BEEN
ANSWERED CORRECTLY FOR THE SPECIFIED NUMBER OF TIMES THE QUESTION IS PRESENTED

The number of times a question is presented is based on the mastery level as
defined in the Question Series. Once a Question Series is mastered, you will
receive a Certificate of Mastery
[https://support.forgetmenot.chat/knowledge/how-do-i-get-my-certificate-of-mastery?hsLang=en] by
email.

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✅ The mastery level can be specified as 1, 2, 3, 4 etc and depends on the level
of competency required by the Campaign Manager within your organisation.

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Each Question Series can have a different mastery level depending on the
audience so check with your Campaign Manager if you have questions about the
mastery level for a particular Question Series.

⚠️ Looking for your mastered Question Series? Take a look at Why have Question
Series disappeared from Today or My Learning dashboards?
[https://support.forgetmenot.chat/knowledge/why-have-question-series-disappeared-from-today-or-my-learning-dashboards?hsLang=en] and How
can I view questions in a mastered Question Series?
[https://support.forgetmenot.chat/knowledge/how-can-i-view-questions-in-a-mastered-question-series?hsLang=en] 

 

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